続きはこのような形でした。① すみません。英語もおぼつかないのでメール内容の続きを貼り付けさせて頂きます。 ===================================================================== To ensure your journey is pleasant and trouble-free, we have summarised the key features of Online Tickets for you: 1.) Before your first booking You are cleared for the online ticket procedure as soon as you register. To print your ticket after you have booked, you need "Adobe Reader" software. This can be downloaded free of charge from bahn.de. Please remember that you always have to carry the valid identification card stated in the booking (BahnCard, EC or credit card, ID card) together with your online ticket. Our train attendants are unable to accept online tickets without the correct identification. The online ticket is a personal ticket (also for accompanying passengers if applicable) and not transferable. Please remember to update your registration data if necessary, especially if your identification card has changed. Your Online Ticket is subject to virtually the same conditions and expiry dates as a conventional ticket. If you reserve a seat at the same time, the reservation will automatically be included on your Online Ticket. 2.) Booking To initiate your booking log in at the login screen with your user name and password. Make sure when searching for a connection that you also fill out your "Pricing information" (particularly your BahnCard details) so as to obtain the best price for your booking. If at any time you do not want to purchase an Online Ticket, you can of course also choose to have a paper ticket sent out to you by post. The delivery time for your travel documents is 2 working days and up to 8 working days for orders from abroad. 3.) Inspections on board the train The online ticket has a special code which also includes the identification card you have chosen (BahnCard, EC or credit card, ID card). The train attendant checks your ticket by reading the barcode and the identification card into his control device. Please present the ticket and identification card to the attendant of your own accord. 4.) Returns and refunds Returns and refunds of Online Tickets can only be made on the Internet using the My Bookings function, or through our Service Center. For details of the conditions governing returns and refunds please refer to the Deutsche Bahn AG's Terms and Conditions.
②つづきです。 Note: In accordance with tariff regulations, the seat reservation fee will not be recredited. If you wish to obtain a refund on an Online Ticket after the first day on which it becomes valid, send the ticket, including the refund claim form, to the address given below. The refund claim form may be downloaded from the Internet. Online Tickets cannot be returned or refunded at ticket offices or travel agencies. 5.) When are Online Tickets not available? When you make a booking our booking system informs you whether an Online Ticket can be generated for your chosen journey. We are often not allowed to offer Online Tickets for travel within municipal transport networks or on routes operated by other rail companies. In such cases the system will suggest an alternative (such as sending the ticket by post). Online Tickets are not available for journeys covering distances of less than 50 km or for international journeys. 6.) What happens if my computer crashes? If your computer crashes while you make a booking, you can always retrieve your ticket, right up to when its validity expires, under My Bookings and reprint it as necessary. Or you can contact the service address given below for further assistance. We regret, however, that no technical computer assistance can be provided. 7.) Your data You can update your login details yourself at any time, for example if you choose a new password or wish to change your user name. It is also possible at any point for you to deregister from our Internet Shop. www.bahn.de provides you with what are the highest possible security standards for your Internet orders. 8.) More information We have collated all the key information, tips and frequently asked questions (FAQ) relating to Online Ticket on an information page at http://www.bahn.de/onlineticket. On it you will also find a Guided Tour, the Terms and Conditions applicable to Online Tickets, and much more. If you have any queries please feel free to contact the service address given below. We wish you a pleasant trip every time with Deutsche Bahn and your Online Ticket. Your team of www.bahn.de ===================================================================== Here is our service address for your queries concerning ticket ordering (daily from 07:30 to 21:00): DB Vertrieb GmbH Fulfillment Center Postfach 60 05 04 D-22205 Hamburg e-mail: fahrkartenservice@bahn.de Telephone: +49-(0)1805-101111 (14 cents/min. in Germany) ===================================================================== This message was transmitted automatically. Please do not respond to it. The Sender's address was set up only for automatic transmission of confirmation e-mails. For official contact details please use this link: http://www.bahn.de/kontaktDB Vertrieb GmbH Sitz der Gesellschaft: Frankfurt am Main Registergericht: Frankfurt am Main, HRB 79808 USt-IdNr.: DE 814160246 Geschäftsführer: Jürgen Büchy, Ulrich Jäkel, Ottmar Netz Vorsitzender des Aufsichtsrates: Ulrich Homburg との内容でしたが、確認しましたところ、PDFファイルはついておりません。 日本は祝日ですので、チケット予約代理店もお休みですし、 明後日には出国なので自分でとる他ないという感じで、ここに頼りっぱなしです。 一応、↑のメール、希望時間等のページは随時プリントしておりますが、 オンラインで完了できていますでしょうか？ 質問ばかりで、本当に感謝しております。
このメールではなく 次に届くメールのことなのですが メールの受信ボックスに このメールが届いた後に 他のメールが届いていないか ぜひ一度ご確認ください 私も英語などは よくわかりませんので いつも辞書を引いたり web上の翻訳機能のあるもので調べています がんばってください
Re: ②つづきです。 ①のほうを訳して送信したのに、なぜか反映されていません。 あなたの予約はできていません。 要約すると、予約の準備がととのったということ。 もしオンラインで予約できたら、これを印刷して、必ず支払いに使われたクレジットカードを持参すること。 車内で係員がまわってくるので、これを見せると、オンラインチケットに表示されているコード番号を読み取るスキャナーでスキャンします。 でも、②を読むと、 ５)オンラ イン予約ができない例 オンラインで予約した場合、オンラインで提供されないルートはそのように表示される。 提供されない例は、地方自治体運営のネットワーク、他の鉄道会社運営のルートなど。 その場合は、このシステムは他の方法を勧めている。 （たとえば、ペーパーチケットの郵送とか） また、オンラインチケット予約は、５０キロメートル以内の移動、外国間の行程はできない。 つまり、以上の情報から、フランスとドイツ間のオンラインチケットは購入不可能では？ 現地で買うほかないのかも。 たとえオンラインで予約しても、キャンセルが面倒でしょう。 それと、チケットの予約キャンセルの返金はあるが、座席の予約の返金なしとか。
