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それは通常のキャンセルで今回の特別措置には該当しない・・・・

こんにちはゲストさん

Cancellation flight options

CREDIT VOUCHER

Request a credit voucher of the same value to the total cost of your booking.
Valid for redemption on any future flight within the next 12 months.

REBOOK MY TRIP
Change the date of your flight with no rebooking fees, untill 30/4/2020. Valid for all tickets with travel date until 20/10/2020.

返金という選択肢はないのですが・・・・。

Credit Voucher Form
Due to the special circumstances of the COVID -19 Pandemic, Governments throughout the world have suspended all flights, or applied travel restrictions to certain people, nationalities, and/or countries recently visited.

These extra ordinary measures but also the uncertainty to travel during these unprecedented times, has led to many flight cancellations.

To assist our passengers with cancelled flights to better adjust their travel plans, especially those who do not want to rebook for a future date at this time, we offer a credit voucher of equal value to the ticket purchased, valid for redemption on any future flight within the next 12 months.

To submit your Credit Voucher request, please read and accept the Terms and Conditions.

今回の特別措置でのキャンセルには二つの選択肢が提示され、
・十二ヶ月有効の自社便航空券購入権
・4月末までの変更なら10月20日まで予約変更無料で可能

お書きになっている文は、通常の変更(今回の特別措置ではない)に関するもので、
Answer
How can I cancel my ticket?
In case you have purchased your ticket via our website (aegeanair.com or olympicair.com) or through our call center and you wish to cancel it, please contact our call center at 801 11 20000 (national calls within Greece) or (+30) 2106261000 (from a mobile phone or abroad), on a continuous basis, 24 hours a day, seven days a week.

In order to see your ticket's fare rules, please click here.

If your ticket is issued through a Travel Agency, please refer to the respective point of sale.

料金規則に従うのです。買うときはよもや昨年発生したかぜの一部をなすだけのウイルスの新型がここまで世界を狂わすとは誰も思わなかったので、大抵の客は最安値で買ったと思います。上のここをクリックから、
1. DOMESTIC NETWORK
変更ペナルティーは、
iii. GoLight Fare (S, T, U, P Class): It is allowed to change the date, flight or route prior to departure with a charge of €35 (per passenger and per direction) at the same booking class, or at the highest class available by paying the difference between the two fares plus €35 (per passenger and per direction).
It is allowed only for the same fare group as the original (GoLight). In case of no-show, there can be no change in the date, flight or route.
TICKET CHANGE OR REISSUE MUST BE COMPLETED AT THE SAME TIME

b) Refund:今回、通常のキャンセルはこちら、
i. Flex Fare (Y, B, M, H, Q, K, S, T, U, P Class): The fare and taxes are refunded. There is a €45 cancellation penalty per direction, paid by the passenger to the company.
ii. GoLight Fare (Y, B, M, H, Q, K, S, T, U, P Class): The amount of taxes is refunded. There is a €20 service fee for ticket refund per ticket, paid by the passenger to the company.

Flexで買っていれば45ユーロとられ、残りが戻るが、GoLightなら税金だけ戻り、そこから20ユーロ控除。しかも、真の電話が必要です。結局、戻っても雀の涙で、電話代にもならないでしょう。諦めるか、半年で収束する可能性に掛けて再予約するか、一年猶予の購入権に変えるかしかないでしょう。

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